<?xml version="1.0" encoding="UTF-8"?>
<bpmn:definitions xmlns:bpmn="http://www.omg.org/spec/BPMN/20100524/MODEL" xmlns:bpmndi="http://www.omg.org/spec/BPMN/20100524/DI" xmlns:dc="http://www.omg.org/spec/DD/20100524/DC" xmlns:bioc="http://bpmn.io/schema/bpmn/biocolor/1.0" xmlns:di="http://www.omg.org/spec/DD/20100524/DI" id="Definitions_0e6x4gr" targetNamespace="http://bpmn.io/schema/bpmn" exporter="Camunda Modeler" exporterVersion="4.0.0">
  <bpmn:collaboration id="Collaboration_1xw3bbh">
    <bpmn:participant id="Participant_0yt47jf" name="COBRANÇA DE USUÁRIOS EM DÉBITO (USUÁRIOS ATIVOS)" processRef="Process_1o9hcr0" />
    <bpmn:participant id="Participant_036dewb" name="QUADRO DE SIMBOLOS" processRef="Process_1t5xmwx" />
    <bpmn:participant id="Participant_1nqk4ci" name="QUADRO DE SIGLAS" processRef="Process_0sp6w9i" />
    <bpmn:textAnnotation id="TextAnnotation_1o2fbcu">
      <bpmn:text>Subprocesso: Cobrança dos Usuários em Débitos (usuários ativos)
Objetivo: Garantir a devolução de materiais e a regularização de pendências.
Responsável: Biblioteca Latino-Americana - BIUNILA
Número: 16.030/001-082026</bpmn:text>
    </bpmn:textAnnotation>
  </bpmn:collaboration>
  <bpmn:process id="Process_1o9hcr0" isExecutable="true">
    <bpmn:laneSet id="LaneSet_1xkiy2c">
      <bpmn:lane id="Lane_0ywy435" name="SERVIÇO DE ATENDIMENTO AO USUÁRIO">
        <bpmn:flowNodeRef>StartEvent_1</bpmn:flowNodeRef>
        <bpmn:flowNodeRef>Task_1hwfh9e</bpmn:flowNodeRef>
        <bpmn:flowNodeRef>Task_14oqj12</bpmn:flowNodeRef>
        <bpmn:flowNodeRef>ExclusiveGateway_1ip915f</bpmn:flowNodeRef>
        <bpmn:flowNodeRef>Activity_1u8ygki</bpmn:flowNodeRef>
        <bpmn:flowNodeRef>EndEvent_0lqzn4a</bpmn:flowNodeRef>
        <bpmn:flowNodeRef>EndEvent_0bphc0h</bpmn:flowNodeRef>
        <bpmn:flowNodeRef>SubProcess_15454we</bpmn:flowNodeRef>
      </bpmn:lane>
      <bpmn:lane id="Lane_1sz9ile" name="USUÁRIO">
        <bpmn:flowNodeRef>Activity_1uypxyu</bpmn:flowNodeRef>
      </bpmn:lane>
    </bpmn:laneSet>
    <bpmn:sequenceFlow id="SequenceFlow_15g3dqw" sourceRef="StartEvent_1" targetRef="Task_1hwfh9e" />
    <bpmn:sequenceFlow id="SequenceFlow_0a70ufl" sourceRef="Task_1hwfh9e" targetRef="Task_14oqj12" />
    <bpmn:sequenceFlow id="SequenceFlow_1qb17zf" name="Não" sourceRef="ExclusiveGateway_1ip915f" targetRef="EndEvent_0lqzn4a" />
    <bpmn:sequenceFlow id="SequenceFlow_0e8gv29" name="Sim" sourceRef="ExclusiveGateway_1ip915f" targetRef="SubProcess_15454we" />
    <bpmn:sequenceFlow id="SequenceFlow_0fhn8gv" sourceRef="SubProcess_15454we" targetRef="EndEvent_0bphc0h" />
    <bpmn:sequenceFlow id="Flow_1334evm" sourceRef="Task_14oqj12" targetRef="Activity_1uypxyu" />
    <bpmn:sequenceFlow id="Flow_119b8t2" sourceRef="Activity_1uypxyu" targetRef="Activity_1u8ygki" />
    <bpmn:sequenceFlow id="Flow_0k98j43" sourceRef="Activity_1u8ygki" targetRef="ExclusiveGateway_1ip915f" />
    <bpmn:startEvent id="StartEvent_1">
      <bpmn:outgoing>SequenceFlow_15g3dqw</bpmn:outgoing>
    </bpmn:startEvent>
    <bpmn:task id="Task_1hwfh9e" name="1. Emitir relatório de pendência no SIGAA.">
      <bpmn:incoming>SequenceFlow_15g3dqw</bpmn:incoming>
      <bpmn:outgoing>SequenceFlow_0a70ufl</bpmn:outgoing>
    </bpmn:task>
    <bpmn:task id="Task_14oqj12" name="2. Notificar sobre pendências e informar restrições.">
      <bpmn:incoming>SequenceFlow_0a70ufl</bpmn:incoming>
      <bpmn:outgoing>Flow_1334evm</bpmn:outgoing>
    </bpmn:task>
    <bpmn:exclusiveGateway id="ExclusiveGateway_1ip915f" name="Usuário quer quitar sua pendência?">
      <bpmn:incoming>Flow_0k98j43</bpmn:incoming>
      <bpmn:outgoing>SequenceFlow_1qb17zf</bpmn:outgoing>
      <bpmn:outgoing>SequenceFlow_0e8gv29</bpmn:outgoing>
    </bpmn:exclusiveGateway>
    <bpmn:task id="Activity_1u8ygki" name="4. Analisar ou aguardar prazo de retorno">
      <bpmn:incoming>Flow_119b8t2</bpmn:incoming>
      <bpmn:outgoing>Flow_0k98j43</bpmn:outgoing>
    </bpmn:task>
    <bpmn:endEvent id="EndEvent_0lqzn4a">
      <bpmn:incoming>SequenceFlow_1qb17zf</bpmn:incoming>
    </bpmn:endEvent>
    <bpmn:endEvent id="EndEvent_0bphc0h">
      <bpmn:incoming>SequenceFlow_0fhn8gv</bpmn:incoming>
    </bpmn:endEvent>
    <bpmn:task id="Activity_1uypxyu" name="3. Tomar ciência">
      <bpmn:incoming>Flow_1334evm</bpmn:incoming>
      <bpmn:outgoing>Flow_119b8t2</bpmn:outgoing>
    </bpmn:task>
    <bpmn:subProcess id="SubProcess_15454we" name="Reposição de material extraviado ou danificado">
      <bpmn:incoming>SequenceFlow_0e8gv29</bpmn:incoming>
      <bpmn:outgoing>SequenceFlow_0fhn8gv</bpmn:outgoing>
    </bpmn:subProcess>
    <bpmn:textAnnotation id="TextAnnotation_1mu4hmd">
      <bpmn:text>Subprocesso mapeado:
16.026/001-082025
ou
16.027/001-082025</bpmn:text>
    </bpmn:textAnnotation>
    <bpmn:textAnnotation id="TextAnnotation_1ao0shp">
      <bpmn:text>Restrições no SIGAA</bpmn:text>
    </bpmn:textAnnotation>
    <bpmn:association id="Association_1onucak" sourceRef="Task_14oqj12" targetRef="TextAnnotation_1ao0shp" />
    <bpmn:association id="Association_0wqt59u" sourceRef="SubProcess_15454we" targetRef="TextAnnotation_1mu4hmd" />
  </bpmn:process>
  <bpmn:process id="Process_1t5xmwx" isExecutable="false">
    <bpmn:endEvent id="EndEvent_15t8306" name="Início de um subprocesso" />
    <bpmn:task id="Task_0y03s07" />
    <bpmn:task id="Activity_08uvrv4" name="Nome do subprocesso" />
    <bpmn:exclusiveGateway id="ExclusiveGateway_0e386me" name="Conecta e direciona o fluxo" />
    <bpmn:endEvent id="EndEvent_0b1crfn" name="Fim de um caminho ou do subprocesso" />
    <bpmn:textAnnotation id="TextAnnotation_001kao0">
      <bpmn:text>Descrição resumida da(s) tarefa(s) realizada(s)</bpmn:text>
    </bpmn:textAnnotation>
    <bpmn:textAnnotation id="TextAnnotation_1atpn54">
      <bpmn:text>Subprocesso mapeado</bpmn:text>
    </bpmn:textAnnotation>
  </bpmn:process>
  <bpmn:process id="Process_0sp6w9i" isExecutable="false">
    <bpmn:textAnnotation id="TextAnnotation_1i3yy1e">
      <bpmn:text>SIGAA - Sistema Integrado de Gestão de Atividades.</bpmn:text>
    </bpmn:textAnnotation>
  </bpmn:process>
  <bpmndi:BPMNDiagram id="BPMNDiagram_1">
    <bpmndi:BPMNPlane id="BPMNPlane_1" bpmnElement="Collaboration_1xw3bbh">
      <bpmndi:BPMNShape id="Participant_0yt47jf_di" bpmnElement="Participant_0yt47jf" isHorizontal="true">
        <dc:Bounds x="170" y="180" width="1100" height="410" />
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="Lane_1sz9ile_di" bpmnElement="Lane_1sz9ile" isHorizontal="true">
        <dc:Bounds x="200" y="470" width="1070" height="120" />
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="Lane_0ywy435_di" bpmnElement="Lane_0ywy435" isHorizontal="true">
        <dc:Bounds x="200" y="180" width="1070" height="290" />
      </bpmndi:BPMNShape>
      <bpmndi:BPMNEdge id="Flow_0k98j43_di" bpmnElement="Flow_0k98j43">
        <di:waypoint x="770" y="380" />
        <di:waypoint x="825" y="380" />
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="Flow_119b8t2_di" bpmnElement="Flow_119b8t2">
        <di:waypoint x="590" y="530" />
        <di:waypoint x="720" y="530" />
        <di:waypoint x="720" y="420" />
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="Flow_1334evm_di" bpmnElement="Flow_1334evm">
        <di:waypoint x="540" y="420" />
        <di:waypoint x="540" y="490" />
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="SequenceFlow_0fhn8gv_di" bpmnElement="SequenceFlow_0fhn8gv">
        <di:waypoint x="900" y="270" />
        <di:waypoint x="972" y="270" />
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="SequenceFlow_0e8gv29_di" bpmnElement="SequenceFlow_0e8gv29">
        <di:waypoint x="850" y="355" />
        <di:waypoint x="850" y="310" />
        <bpmndi:BPMNLabel>
          <dc:Bounds x="856" y="341" width="19" height="14" />
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="SequenceFlow_1qb17zf_di" bpmnElement="SequenceFlow_1qb17zf">
        <di:waypoint x="875" y="380" />
        <di:waypoint x="972" y="380" />
        <bpmndi:BPMNLabel>
          <dc:Bounds x="874" y="362" width="21" height="14" />
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="SequenceFlow_0a70ufl_di" bpmnElement="SequenceFlow_0a70ufl">
        <di:waypoint x="430" y="380" />
        <di:waypoint x="490" y="380" />
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="SequenceFlow_15g3dqw_di" bpmnElement="SequenceFlow_15g3dqw">
        <di:waypoint x="288" y="380" />
        <di:waypoint x="330" y="380" />
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNShape id="_BPMNShape_StartEvent_2" bpmnElement="StartEvent_1" bioc:stroke="rgb(67, 160, 71)" bioc:fill="rgb(200, 230, 201)">
        <dc:Bounds x="252" y="362" width="36" height="36" />
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="Task_1hwfh9e_di" bpmnElement="Task_1hwfh9e">
        <dc:Bounds x="330" y="340" width="100" height="80" />
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="Task_14oqj12_di" bpmnElement="Task_14oqj12">
        <dc:Bounds x="490" y="340" width="100" height="80" />
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="ExclusiveGateway_1ip915f_di" bpmnElement="ExclusiveGateway_1ip915f" isMarkerVisible="true" bioc:stroke="rgb(251, 140, 0)" bioc:fill="rgb(255, 224, 178)">
        <dc:Bounds x="825" y="355" width="50" height="50" />
        <bpmndi:BPMNLabel>
          <dc:Bounds x="818" y="412" width="65" height="40" />
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="Activity_1u8ygki_di" bpmnElement="Activity_1u8ygki">
        <dc:Bounds x="670" y="340" width="100" height="80" />
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="EndEvent_0lqzn4a_di" bpmnElement="EndEvent_0lqzn4a" bioc:stroke="rgb(229, 57, 53)" bioc:fill="rgb(255, 205, 210)">
        <dc:Bounds x="972" y="362" width="36" height="36" />
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="EndEvent_0bphc0h_di" bpmnElement="EndEvent_0bphc0h" bioc:stroke="rgb(229, 57, 53)" bioc:fill="rgb(255, 205, 210)">
        <dc:Bounds x="972" y="252" width="36" height="36" />
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="Activity_1uypxyu_di" bpmnElement="Activity_1uypxyu">
        <dc:Bounds x="490" y="490" width="100" height="80" />
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="SubProcess_15454we_di" bpmnElement="SubProcess_15454we" bioc:stroke="rgb(30, 136, 229)" bioc:fill="rgb(187, 222, 251)">
        <dc:Bounds x="800" y="230" width="100" height="80" />
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="TextAnnotation_1mu4hmd_di" bpmnElement="TextAnnotation_1mu4hmd">
        <dc:Bounds x="620" y="200" width="140" height="68" />
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="TextAnnotation_1ao0shp_di" bpmnElement="TextAnnotation_1ao0shp">
        <dc:Bounds x="600" y="300" width="100" height="40" />
      </bpmndi:BPMNShape>
      <bpmndi:BPMNEdge id="Association_1onucak_di" bpmnElement="Association_1onucak">
        <di:waypoint x="590" y="350" />
        <di:waypoint x="608" y="340" />
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="Association_0wqt59u_di" bpmnElement="Association_0wqt59u">
        <di:waypoint x="800" y="256" />
        <di:waypoint x="760" y="244" />
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNShape id="Participant_036dewb_di" bpmnElement="Participant_036dewb" isHorizontal="true">
        <dc:Bounds x="170" y="610" width="620" height="164" />
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="EndEvent_15t8306_di" bpmnElement="EndEvent_15t8306" bioc:stroke="rgb(67, 160, 71)" bioc:fill="rgb(200, 230, 201)">
        <dc:Bounds x="233" y="653" width="36" height="36" />
        <bpmndi:BPMNLabel>
          <dc:Bounds x="220" y="696" width="63" height="27" />
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="Task_0y03s07_di" bpmnElement="Task_0y03s07">
        <dc:Bounds x="300" y="631" width="100" height="80" />
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="Activity_08uvrv4_di" bpmnElement="Activity_08uvrv4" bioc:stroke="rgb(30, 136, 229)" bioc:fill="rgb(187, 222, 251)">
        <dc:Bounds x="470" y="631" width="100" height="80" />
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="ExclusiveGateway_0e386me_di" bpmnElement="ExclusiveGateway_0e386me" isMarkerVisible="true" bioc:stroke="rgb(251, 140, 0)" bioc:fill="rgb(255, 224, 178)">
        <dc:Bounds x="605" y="646" width="50" height="50" />
        <bpmndi:BPMNLabel>
          <dc:Bounds x="591" y="702" width="81" height="27" />
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="EndEvent_0b1crfn_di" bpmnElement="EndEvent_0b1crfn" bioc:stroke="rgb(229, 57, 53)" bioc:fill="rgb(255, 205, 210)">
        <dc:Bounds x="702" y="653" width="36" height="36" />
        <bpmndi:BPMNLabel>
          <dc:Bounds x="684" y="696" width="73" height="40" />
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="TextAnnotation_001kao0_di" bpmnElement="TextAnnotation_001kao0">
        <dc:Bounds x="300" y="717" width="151" height="37" />
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="TextAnnotation_1atpn54_di" bpmnElement="TextAnnotation_1atpn54">
        <dc:Bounds x="450" y="718" width="151" height="32" />
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="Participant_1nqk4ci_di" bpmnElement="Participant_1nqk4ci" isHorizontal="true">
        <dc:Bounds x="810" y="610" width="380" height="70" />
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="TextAnnotation_1i3yy1e_di" bpmnElement="TextAnnotation_1i3yy1e">
        <dc:Bounds x="853" y="630" width="317" height="26" />
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="TextAnnotation_1o2fbcu_di" bpmnElement="TextAnnotation_1o2fbcu">
        <dc:Bounds x="170" y="100" width="781" height="68" />
      </bpmndi:BPMNShape>
    </bpmndi:BPMNPlane>
  </bpmndi:BPMNDiagram>
</bpmn:definitions>
