<?xml version="1.0" encoding="UTF-8"?>
<bpmn:definitions xmlns:bpmn="http://www.omg.org/spec/BPMN/20100524/MODEL" xmlns:bpmndi="http://www.omg.org/spec/BPMN/20100524/DI" xmlns:dc="http://www.omg.org/spec/DD/20100524/DC" xmlns:bioc="http://bpmn.io/schema/bpmn/biocolor/1.0" xmlns:di="http://www.omg.org/spec/DD/20100524/DI" id="Definitions_0e6x4gr" targetNamespace="http://bpmn.io/schema/bpmn" exporter="Camunda Modeler" exporterVersion="4.0.0">
  <bpmn:collaboration id="Collaboration_1xw3bbh">
    <bpmn:participant id="Participant_0yt47jf" name="COBRANÇA DE USUÁRIOS EM DÉBITOS (SEM VÍNCULO INSTITUCIONAL)" processRef="Process_1o9hcr0" />
    <bpmn:participant id="Participant_036dewb" name="QUADRO DE SIMBOLOS" processRef="Process_1t5xmwx" />
    <bpmn:participant id="Participant_1nqk4ci" name="QUADRO DE SIGLAS" processRef="Process_0sp6w9i" />
    <bpmn:textAnnotation id="TextAnnotation_1o2fbcu">
      <bpmn:text>Subprocesso: Cobrança dos Usuários em Débitos (sem vínculo institucional)
Objetivo: Garantir a devolução de materiais e a regularização de pendências.
Responsável: Biblioteca Latino-Americana - BIUNILA
Número: 16.029/001-082026</bpmn:text>
    </bpmn:textAnnotation>
  </bpmn:collaboration>
  <bpmn:process id="Process_1o9hcr0" isExecutable="true">
    <bpmn:laneSet id="LaneSet_1xkiy2c">
      <bpmn:lane id="Lane_1yll7vt" name="USUÁRIO">
        <bpmn:flowNodeRef>Activity_1039vdv</bpmn:flowNodeRef>
      </bpmn:lane>
      <bpmn:lane id="Lane_0ywy435" name="SERVIÇO DE ATENDIMENTO AO USUÁRIO">
        <bpmn:flowNodeRef>StartEvent_1</bpmn:flowNodeRef>
        <bpmn:flowNodeRef>Task_1hwfh9e</bpmn:flowNodeRef>
        <bpmn:flowNodeRef>Task_14oqj12</bpmn:flowNodeRef>
        <bpmn:flowNodeRef>ExclusiveGateway_1ip915f</bpmn:flowNodeRef>
        <bpmn:flowNodeRef>Activity_1fn6d78</bpmn:flowNodeRef>
        <bpmn:flowNodeRef>EndEvent_0lqzn4a</bpmn:flowNodeRef>
        <bpmn:flowNodeRef>EndEvent_0bphc0h</bpmn:flowNodeRef>
        <bpmn:flowNodeRef>SubProcess_1o68tos</bpmn:flowNodeRef>
        <bpmn:flowNodeRef>SubProcess_15454we</bpmn:flowNodeRef>
      </bpmn:lane>
    </bpmn:laneSet>
    <bpmn:startEvent id="StartEvent_1">
      <bpmn:outgoing>SequenceFlow_15g3dqw</bpmn:outgoing>
    </bpmn:startEvent>
    <bpmn:task id="Task_1hwfh9e" name="1. Emitir relatório de pendência no SIGAA.">
      <bpmn:incoming>SequenceFlow_15g3dqw</bpmn:incoming>
      <bpmn:outgoing>SequenceFlow_0a70ufl</bpmn:outgoing>
    </bpmn:task>
    <bpmn:task id="Task_14oqj12" name="2. Notificar pendências e informar cobrança judicial.">
      <bpmn:incoming>SequenceFlow_0a70ufl</bpmn:incoming>
      <bpmn:outgoing>Flow_0gqg6yi</bpmn:outgoing>
    </bpmn:task>
    <bpmn:exclusiveGateway id="ExclusiveGateway_1ip915f" name="Usuário quer quitar sua pendência?">
      <bpmn:incoming>Flow_0fveoid</bpmn:incoming>
      <bpmn:outgoing>SequenceFlow_1qb17zf</bpmn:outgoing>
      <bpmn:outgoing>SequenceFlow_0e8gv29</bpmn:outgoing>
    </bpmn:exclusiveGateway>
    <bpmn:task id="Activity_1039vdv" name="3. Tomar ciência">
      <bpmn:incoming>Flow_0gqg6yi</bpmn:incoming>
      <bpmn:outgoing>Flow_1gv07e0</bpmn:outgoing>
    </bpmn:task>
    <bpmn:task id="Activity_1fn6d78" name="4. Analisar ou aguardar prazo de retorno">
      <bpmn:incoming>Flow_1gv07e0</bpmn:incoming>
      <bpmn:outgoing>Flow_0fveoid</bpmn:outgoing>
    </bpmn:task>
    <bpmn:endEvent id="EndEvent_0lqzn4a">
      <bpmn:incoming>SequenceFlow_1vdtfpa</bpmn:incoming>
    </bpmn:endEvent>
    <bpmn:endEvent id="EndEvent_0bphc0h">
      <bpmn:incoming>SequenceFlow_0fhn8gv</bpmn:incoming>
    </bpmn:endEvent>
    <bpmn:subProcess id="SubProcess_1o68tos" name="Cobrança de Valores a Recuperar pela Procuradoria Federal junto à UNILA">
      <bpmn:incoming>SequenceFlow_1qb17zf</bpmn:incoming>
      <bpmn:outgoing>SequenceFlow_1vdtfpa</bpmn:outgoing>
    </bpmn:subProcess>
    <bpmn:subProcess id="SubProcess_15454we" name="Reposição de material extraviado ou danificado">
      <bpmn:incoming>SequenceFlow_0e8gv29</bpmn:incoming>
      <bpmn:outgoing>SequenceFlow_0fhn8gv</bpmn:outgoing>
    </bpmn:subProcess>
    <bpmn:sequenceFlow id="Flow_0fveoid" sourceRef="Activity_1fn6d78" targetRef="ExclusiveGateway_1ip915f" />
    <bpmn:sequenceFlow id="Flow_1gv07e0" sourceRef="Activity_1039vdv" targetRef="Activity_1fn6d78" />
    <bpmn:sequenceFlow id="Flow_0gqg6yi" sourceRef="Task_14oqj12" targetRef="Activity_1039vdv" />
    <bpmn:sequenceFlow id="SequenceFlow_1vdtfpa" sourceRef="SubProcess_1o68tos" targetRef="EndEvent_0lqzn4a" />
    <bpmn:sequenceFlow id="SequenceFlow_0fhn8gv" sourceRef="SubProcess_15454we" targetRef="EndEvent_0bphc0h" />
    <bpmn:sequenceFlow id="SequenceFlow_0e8gv29" name="Sim" sourceRef="ExclusiveGateway_1ip915f" targetRef="SubProcess_15454we" />
    <bpmn:sequenceFlow id="SequenceFlow_1qb17zf" name="Não" sourceRef="ExclusiveGateway_1ip915f" targetRef="SubProcess_1o68tos" />
    <bpmn:sequenceFlow id="SequenceFlow_0a70ufl" sourceRef="Task_1hwfh9e" targetRef="Task_14oqj12" />
    <bpmn:sequenceFlow id="SequenceFlow_15g3dqw" sourceRef="StartEvent_1" targetRef="Task_1hwfh9e" />
    <bpmn:textAnnotation id="TextAnnotation_1mu4hmd">
      <bpmn:text>Subprocesso mapeado:
16.026/001-082025 
ou
16.027/001-082025</bpmn:text>
    </bpmn:textAnnotation>
    <bpmn:textAnnotation id="TextAnnotation_1rloxug">
      <bpmn:text>Subprocesso mapeado: 
24.001/002-022026</bpmn:text>
    </bpmn:textAnnotation>
    <bpmn:association id="Association_0o2owlo" sourceRef="SubProcess_15454we" targetRef="TextAnnotation_1mu4hmd" />
    <bpmn:association id="Association_0nqs2b5" sourceRef="SubProcess_1o68tos" targetRef="TextAnnotation_1rloxug" />
  </bpmn:process>
  <bpmn:process id="Process_1t5xmwx" isExecutable="false">
    <bpmn:endEvent id="EndEvent_15t8306" name="Início de um subprocesso" />
    <bpmn:task id="Task_0y03s07" />
    <bpmn:task id="Activity_1hpf05k" name="Nome do subprocesso" />
    <bpmn:exclusiveGateway id="ExclusiveGateway_0e386me" name="Conecta e direciona o fluxo" />
    <bpmn:endEvent id="EndEvent_0b1crfn" name="Fim de um caminho ou do subprocesso" />
    <bpmn:textAnnotation id="TextAnnotation_001kao0">
      <bpmn:text>Descrição resumida da(s) tarefa(s) realizada(s)</bpmn:text>
    </bpmn:textAnnotation>
    <bpmn:textAnnotation id="TextAnnotation_1lsbdud">
      <bpmn:text>Subprocesso mapeado</bpmn:text>
    </bpmn:textAnnotation>
  </bpmn:process>
  <bpmn:process id="Process_0sp6w9i" isExecutable="false">
    <bpmn:textAnnotation id="TextAnnotation_1i3yy1e">
      <bpmn:text>SIGAA - Sistema Integrado de Gestão de Atividades.</bpmn:text>
    </bpmn:textAnnotation>
  </bpmn:process>
  <bpmndi:BPMNDiagram id="BPMNDiagram_1">
    <bpmndi:BPMNPlane id="BPMNPlane_1" bpmnElement="Collaboration_1xw3bbh">
      <bpmndi:BPMNShape id="Participant_0yt47jf_di" bpmnElement="Participant_0yt47jf" isHorizontal="true">
        <dc:Bounds x="129" y="160" width="1101" height="440" />
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="Lane_0ywy435_di" bpmnElement="Lane_0ywy435" isHorizontal="true">
        <dc:Bounds x="159" y="160" width="1071" height="320" />
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="Lane_1yll7vt_di" bpmnElement="Lane_1yll7vt" isHorizontal="true">
        <dc:Bounds x="159" y="480" width="1071" height="120" />
      </bpmndi:BPMNShape>
      <bpmndi:BPMNEdge id="SequenceFlow_15g3dqw_di" bpmnElement="SequenceFlow_15g3dqw">
        <di:waypoint x="288" y="350" />
        <di:waypoint x="330" y="350" />
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="SequenceFlow_0a70ufl_di" bpmnElement="SequenceFlow_0a70ufl">
        <di:waypoint x="430" y="350" />
        <di:waypoint x="490" y="350" />
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="SequenceFlow_1qb17zf_di" bpmnElement="SequenceFlow_1qb17zf">
        <di:waypoint x="875" y="350" />
        <di:waypoint x="940" y="350" />
        <bpmndi:BPMNLabel>
          <dc:Bounds x="889" y="332" width="21" height="14" />
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="SequenceFlow_0e8gv29_di" bpmnElement="SequenceFlow_0e8gv29">
        <di:waypoint x="850" y="325" />
        <di:waypoint x="850" y="280" />
        <bpmndi:BPMNLabel>
          <dc:Bounds x="854" y="309" width="19" height="14" />
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="SequenceFlow_0fhn8gv_di" bpmnElement="SequenceFlow_0fhn8gv">
        <di:waypoint x="900" y="240" />
        <di:waypoint x="1062" y="240" />
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="SequenceFlow_1vdtfpa_di" bpmnElement="SequenceFlow_1vdtfpa">
        <di:waypoint x="1040" y="350" />
        <di:waypoint x="1062" y="350" />
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="Flow_0gqg6yi_di" bpmnElement="Flow_0gqg6yi">
        <di:waypoint x="540" y="390" />
        <di:waypoint x="540" y="500" />
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="Flow_1gv07e0_di" bpmnElement="Flow_1gv07e0">
        <di:waypoint x="590" y="540" />
        <di:waypoint x="710" y="540" />
        <di:waypoint x="710" y="390" />
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="Flow_0fveoid_di" bpmnElement="Flow_0fveoid">
        <di:waypoint x="760" y="350" />
        <di:waypoint x="825" y="350" />
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNShape id="_BPMNShape_StartEvent_2" bpmnElement="StartEvent_1" bioc:stroke="rgb(67, 160, 71)" bioc:fill="rgb(200, 230, 201)">
        <dc:Bounds x="252" y="332" width="36" height="36" />
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="Task_1hwfh9e_di" bpmnElement="Task_1hwfh9e">
        <dc:Bounds x="330" y="310" width="100" height="80" />
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="Task_14oqj12_di" bpmnElement="Task_14oqj12">
        <dc:Bounds x="490" y="310" width="100" height="80" />
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="ExclusiveGateway_1ip915f_di" bpmnElement="ExclusiveGateway_1ip915f" isMarkerVisible="true" bioc:stroke="rgb(251, 140, 0)" bioc:fill="rgb(255, 224, 178)">
        <dc:Bounds x="825" y="325" width="50" height="50" />
        <bpmndi:BPMNLabel>
          <dc:Bounds x="818" y="382" width="65" height="40" />
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="Activity_1039vdv_di" bpmnElement="Activity_1039vdv">
        <dc:Bounds x="490" y="500" width="100" height="80" />
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="Activity_1fn6d78_di" bpmnElement="Activity_1fn6d78">
        <dc:Bounds x="660" y="310" width="100" height="80" />
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="EndEvent_0lqzn4a_di" bpmnElement="EndEvent_0lqzn4a" bioc:stroke="rgb(229, 57, 53)" bioc:fill="rgb(255, 205, 210)">
        <dc:Bounds x="1062" y="332" width="36" height="36" />
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="EndEvent_0bphc0h_di" bpmnElement="EndEvent_0bphc0h" bioc:stroke="rgb(229, 57, 53)" bioc:fill="rgb(255, 205, 210)">
        <dc:Bounds x="1062" y="222" width="36" height="36" />
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="SubProcess_1o68tos_di" bpmnElement="SubProcess_1o68tos" bioc:stroke="rgb(30, 136, 229)" bioc:fill="rgb(187, 222, 251)">
        <dc:Bounds x="940" y="310" width="100" height="80" />
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="SubProcess_15454we_di" bpmnElement="SubProcess_15454we" bioc:stroke="rgb(30, 136, 229)" bioc:fill="rgb(187, 222, 251)">
        <dc:Bounds x="800" y="200" width="100" height="80" />
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="TextAnnotation_1mu4hmd_di" bpmnElement="TextAnnotation_1mu4hmd">
        <dc:Bounds x="620" y="180" width="140" height="70" />
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="TextAnnotation_1rloxug_di" bpmnElement="TextAnnotation_1rloxug">
        <dc:Bounds x="1060" y="410" width="150" height="40" />
      </bpmndi:BPMNShape>
      <bpmndi:BPMNEdge id="Association_0o2owlo_di" bpmnElement="Association_0o2owlo">
        <di:waypoint x="800" y="225" />
        <di:waypoint x="760" y="212" />
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="Association_0nqs2b5_di" bpmnElement="Association_0nqs2b5">
        <di:waypoint x="1035" y="389" />
        <di:waypoint x="1060" y="410" />
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNShape id="Participant_036dewb_di" bpmnElement="Participant_036dewb" isHorizontal="true">
        <dc:Bounds x="129" y="620" width="641" height="170" />
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="EndEvent_15t8306_di" bpmnElement="EndEvent_15t8306" bioc:stroke="rgb(67, 160, 71)" bioc:fill="rgb(200, 230, 201)">
        <dc:Bounds x="192" y="663" width="36" height="36" />
        <bpmndi:BPMNLabel>
          <dc:Bounds x="179" y="706" width="63" height="27" />
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="Task_0y03s07_di" bpmnElement="Task_0y03s07">
        <dc:Bounds x="260" y="641" width="100" height="80" />
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="Activity_1hpf05k_di" bpmnElement="Activity_1hpf05k" bioc:stroke="rgb(30, 136, 229)" bioc:fill="rgb(187, 222, 251)">
        <dc:Bounds x="430" y="641" width="100" height="80" />
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="ExclusiveGateway_0e386me_di" bpmnElement="ExclusiveGateway_0e386me" isMarkerVisible="true" bioc:stroke="rgb(251, 140, 0)" bioc:fill="rgb(255, 224, 178)">
        <dc:Bounds x="585" y="656" width="50" height="50" />
        <bpmndi:BPMNLabel>
          <dc:Bounds x="571" y="712" width="81" height="27" />
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="EndEvent_0b1crfn_di" bpmnElement="EndEvent_0b1crfn" bioc:stroke="rgb(229, 57, 53)" bioc:fill="rgb(255, 205, 210)">
        <dc:Bounds x="692" y="663" width="36" height="36" />
        <bpmndi:BPMNLabel>
          <dc:Bounds x="674" y="706" width="73" height="40" />
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="TextAnnotation_001kao0_di" bpmnElement="TextAnnotation_001kao0">
        <dc:Bounds x="260" y="727" width="151" height="37" />
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="TextAnnotation_1lsbdud_di" bpmnElement="TextAnnotation_1lsbdud">
        <dc:Bounds x="410" y="728" width="151" height="32" />
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="Participant_1nqk4ci_di" bpmnElement="Participant_1nqk4ci" isHorizontal="true">
        <dc:Bounds x="780" y="620" width="380" height="70" />
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="TextAnnotation_1i3yy1e_di" bpmnElement="TextAnnotation_1i3yy1e">
        <dc:Bounds x="823" y="640" width="317" height="26" />
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="TextAnnotation_1o2fbcu_di" bpmnElement="TextAnnotation_1o2fbcu">
        <dc:Bounds x="129" y="80" width="781" height="68" />
      </bpmndi:BPMNShape>
    </bpmndi:BPMNPlane>
  </bpmndi:BPMNDiagram>
</bpmn:definitions>
